Option 1 – Download and install the driver manually There are two ways to get the correct drivers for your sound card: manually or automatically. So you should update the audio driver to see if it fixes your problem. The Zoom no sound issue may occur when you’re using the wrong sound card driver or it’s out-of-date. If not, take a look at the second fix below. You could simply replug your audio device, whether a speaker or headset, into the jack and see if the sound returns. Fix 1 – Troubleshoot the connectionīefore moving on to the more complicated tricks, make sure you have everything connected securely. If your microphone isn’t working on Zoom, please check out this troubleshooting guide.
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